Terms & Conditions

1. Introduction

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Welcome to Vizentra (“we”, “us”, “our”). These Terms & Conditions govern your use of our website, platforms, dashboards, content, and any related services provided through vizentra.co (“the Website”).

By accessing or using this Website, you agree to comply with these Terms. If you do not agree, you must discontinue use immediately.

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These Terms apply to all visitors, clients, partners, staff, suppliers, and any party that accesses or interacts with the Website.

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2. Use of the Website

 

You may use this Website for lawful purposes only. You agree not to:

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• Use the Website for fraudulent or harmful activities

• Attempt to gain unauthorized access to systems or data

• Copy, reproduce, or exploit Website content without permission

• Upload malicious code, viruses, bots, or harmful scripts

• Interfere with Website functionality or security

 

We reserve the right to limit, suspend, or block access if misuse is detected.

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3. Intellectual Property

 

All content on this Website — including text, graphics, images, logos, dashboards, software, trademarks, layouts, and data visualizations — is the exclusive property of Vizentra unless otherwise stated.

You may not:

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• Copy, distribute, or modify any content

• Use our branding without written consent

• Reproduce dashboard designs or concepts

• Claim any part of the Website as your own creation

 

All rights are reserved under applicable intellectual property laws in Africa and internationally.

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4. Services Provided

 

Vizentra offers analytics-related services, including but not limited to:

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• Custom Microsoft Power BI dashboard development

• Dashboards-as-a-Service (DaaS)

• Data process optimization

• Data integration into Microsoft Power BI

• Business insights and reporting support

 

Service details, pricing, and delivery terms will be governed by specific contracts or agreements between Vizentra and the client.

Nothing on this Website constitutes a binding service agreement.

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5. Pricing and Payments

 

If pricing is displayed on the Website:

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• Prices are subject to change without notice

• Payments must be made through approved methods

• All amounts may be quoted in USD or local currency

• Taxes, bank charges, and transaction fees may apply

 

We reserve the right to update pricing at any time.

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6. External Links

 

Our Website may contain links to third-party websites or resources. These are provided for convenience only.

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Vizentra is not responsible for:

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• Content on external websites

• Privacy practices of third-party platforms

• Security risks, losses, or damages arising from external links

 

Use third-party sites at your own discretion.

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7. Data Collection, Privacy & Security

 

By using this Website, you also agree to our Privacy Policy.

We may collect certain personal or non-personal information to:

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• Improve user experience

• Respond to inquiries

• Provide analytics services

• Maintain security and performance

 

We follow applicable African data protection principles, including but not limited to:

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• POPIA (South Africa)

• Zimbabwe Data Protection Act

• Nigeria Data Protection Regulation (NDPR)

• Kenya Data Protection Act

 

We take reasonable steps to protect your information but cannot guarantee absolute security due to the nature of the internet.

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8. Cookies and Tracking Technologies

 

This Website may use cookies and similar technologies to:

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• Enhance performance

• Personalize experience

• Improve analytics

• Support advertising or integrations

 

You can disable cookies in your browser settings, but some functionalities may be affected.

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9. Disclaimers

 

This Website and all content are provided “as is” and “as available.” Vizentra makes no warranties, express or implied, regarding:

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• Accuracy or completeness of information

• Continuous, error-free operation

• Fitness of content for any specific purpose

• Availability of services

 

We do not guarantee that dashboards, insights, or analytics provided will result in specific business outcomes.

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10. Limitation of Liability

 

To the maximum extent permitted by African law, Vizentra shall not be liable for any:

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• Direct or indirect losses

• Business disruptions

• Loss of data, revenue, or profits

• Damages arising from reliance on Website content

• Unauthorized access, attacks, or system failures

 

Your use of the Website is at your own risk.

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11. Indemnification

 

You agree to indemnify and hold Vizentra harmless against all claims, losses, damages, liabilities, and expenses arising from your misuse of the Website or violation of these Terms.

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12. Amendments

 

We may update these Terms at any time. Changes will be effective immediately upon posting to the Website.

Continued use after changes implies acceptance of the updated Terms.

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13. Governing Law

 

These Terms are governed by the general commercial and digital laws of:

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• South Africa

• Zimbabwe

• And other African jurisdictions applicable to our operations

 

In the event of a dispute, the governing law will depend on the location of the client or the service contract.

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14. Contact Information

 

If you have questions or concerns regarding these Terms, contact us at:

Vizentra

📧 Email: info@vizentra.co
🌐 Website: https://vizentra.co
📞 Mobile: +2772 745 9590
🏢 Based in Africa, serving clients across the continent and globally