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Vizentra Privacy Policy
Last Updated: 1 December 2025
Vizentra (“we”, “us”, “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, use our services, or interact with us.
This policy applies to all users across Africa and adheres to the shared principles found in African data protection laws and the African Union’s Malabo Convention, including transparency, lawfulness, fairness, security, and accountability.
By using this website or our services, you consent to the practices described below.
WHO WE ARE
Vizentra is a data analytics and Power BI solutions provider offering dashboard design, data processing, and analytics services across Africa.
Contact details:
📧 info@vizentra.co
🌐 https://vizentra.co
INFORMATION WE COLLECT
We collect personal information in the following ways:
A. Information You Provide
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Name and surname
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Email address
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Phone numbers
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Company name and role
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Project requirements or enquiry details
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Billing or invoicing information (where applicable)
B. Automatic Information (Website Analytics)
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IP address
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Browser and device information
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Pages visited, clicks, navigation behavior
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Access times and referring sites
C. Client Data Through Our Services
As part of our analytics and dashboard services, we may process:
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Operational data
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Financial data
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KPI metrics
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Sales, HR, or other business datasets
We only process such data under client instruction and treat it as confidential. We do not intentionally collect special categories of personal information unless required by a service engagement and permitted by law.
WHY WE COLLECT YOUR INFORMATION
We collect and process personal data for the following purposes:
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Providing dashboard and data services
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Responding to enquiries or providing support
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Managing client projects and communication
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Conducting analytics to improve our website
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Marketing relevant services (with opt-out options)
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Developing and enhancing our offerings
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Fulfilling contractual or legal requirements
We only collect data that is necessary, relevant, and proportionate to these purposes.
LEGAL BASIS FOR PROCESSING (GENERAL AFRICAN FRAMEWORK)
African data protection laws generally require one or more of the following bases:
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Consent given by you
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Performance of a contract with you
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Legitimate business interests (e.g. customer management, service improvements)
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Legal or regulatory obligations
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Protection of vital interests
We rely on these principles to ensure lawful processing.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to:
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Analyze traffic and performance
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Improve user experience
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Enhance security
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Support marketing activities
You may disable cookies in your browser settings, although doing so may affect site functionality.
DATA STORAGE AND RETENTION
We store data securely using industry-standard security measures.
Retention periods include:
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Client project data: kept for the duration of the engagement
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Communications: up to 3 years
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Analytics data: generally 12–36 months
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Contract & finance records: as required by commercial law
Data is safely deleted or anonymized once no longer needed.
DATA STORAGE AND RETENTION
We store data securely using industry-standard security measures.
Retention periods include:
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Client project data: kept for the duration of the engagement
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Communications: up to 3 years
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Analytics data: generally 12–36 months
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Contract & finance records: as required by commercial law
Data is safely deleted or anonymized once no longer needed.
SHARING OF INFORMATION
We do not sell your personal information.
We may share information with:
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Cloud hosting providers
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Analytics, email, or CRM platforms
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Professional partners or contractors assisting with service delivery
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Legal or regulatory authorities when required
If data is transferred across borders, we ensure appropriate safeguards are in place in line with African privacy principles and global best practices.
DATA SECURITY
We take reasonable and appropriate safeguards to protect your data, including:
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Encryption
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Access controls
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Secure data environments
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Regular system monitoring
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Limited access to authorized personnel
While we strive to protect your information, no digital transmission can be guaranteed 100% secure.
YOUR RIGHTS
Across African data protection frameworks, individuals generally have the right to:
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Access personal information held about them
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Request correction or update of personal information
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Request deletion (where legally permissible)
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Withdraw consent
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Object to certain types of processing
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Lodge a complaint with the relevant national data authority
We will respond to all requests in accordance with applicable laws.
CHILDREN’S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect data from children.
THIRD-PARTY LINKS
Our website may link to third-party websites. We are not responsible for their content, privacy practices, or policies.
POLICY UPDATES
We may update this Privacy Policy from time to time. Any changes will appear on this page, with the updated date at the top. Continued use of our site signifies your acceptance of the revised policy.
CONTACT US
If you have questions, concerns, or requests relating to this Privacy Policy, please contact: